Privacy Policy

1. Introduction

BotsAndChill ("we," "us," or "our") operates the BotsAndChill cryptocurrency trading platform website and services (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Data

When you use our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address and password for account creation
• Name and contact information
• Exchange API keys and credentials (encrypted)
• Payment and billing information
• Usage data and preferences

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Trading Data

We collect data related to your trading activities, including bot configurations, deal history, order information, and performance metrics. This data is used to provide the Service and improve your trading experience.

3. How We Use Your Information

BotsAndChill uses the collected data for various purposes:

• To provide and maintain our Service
• To manage your account and trading bots
• To execute trading strategies on your behalf
• To notify you about changes to our Service
• To provide customer support and respond to inquiries
• To gather analysis or valuable information to improve our Service
• To monitor the usage of our Service
• To detect, prevent, and address technical issues
• To process payments and manage subscriptions

4. Exchange API Keys and Security

Your exchange API keys are sensitive credentials that enable us to execute trades on your behalf. We implement the following security measures:

• All API keys are encrypted at rest using industry-standard encryption
• API keys are transmitted over secure HTTPS connections
• We only request trading permissions (no withdrawal permissions)
• API keys are stored separately from other personal data
• We regularly audit our security practices and infrastructure

Important: Never share your API keys with anyone. We will never ask for your API keys via email or unsolicited communications.

5. Data Sharing and Disclosure

We may share or disclose your personal information under the following circumstances:

• With Exchanges: API credentials are used solely to execute trades on your behalf through connected exchanges
• Payment Processors: Payment information is shared with payment processors to process subscriptions and transactions
• Legal Requirements: We may disclose your information if required by law or in good faith belief that such action is necessary
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Trading data and account history are retained for the duration of your account to provide continuous service and historical analysis. You may request deletion of your account and associated data at any time.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information

8. Security Measures

We prioritize the security of your personal information and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• End-to-end encryption for sensitive data
• Regular security audits and penetration testing
• Secure data centers with restricted access
• Employee training on data protection practices
• Compliance with industry security standards

9. International Data Transfers

Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We take appropriate measures to ensure your personal information remains protected in accordance with this privacy policy.

10. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: